Welcome to Rafa E-Shop. Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from http://rafa-e-shop.com.

Rafa E-Shop is an online store selling Home Accessories, Kitchen Accessories, and Beauty Care products.

1. Information We Collect

When you visit or use our website, we may collect the following information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping & billing address
  • Order details
  • Payment-related information (we do not store card or mobile banking credentials)

b. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding order updates, delivery, or support
  • Improve our Home, Kitchen & Beauty product offerings
  • Provide customer service
  • Send offers or promotional messages (only if you agree)
  • Prevent fraud and ensure secure transactions

3. Cookies Policy

Rafa E-Shop uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and user behavior

You can disable cookies from your browser settings, but some website features may not work properly.

4. Payment Information

All payments are processed through secure third-party payment gateways.
We do not store your debit/credit card, mobile banking, or payment PIN details.

5. Sharing of Information

We may share your data with trusted third parties such as:

  • Delivery & courier partners
  • Payment processors
  • Website analytics tools

We do not sell or rent your personal information to any third party.

6. Data Security

We take reasonable security measures to protect your personal data. However, no online platform can guarantee 100% security.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data (subject to legal requirements)
  • Unsubscribe from marketing communications

To exercise these rights, please contact us.

8. Children’s Privacy

Rafa E-Shop does not knowingly collect personal data from children under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: info@rafa-e-shop.comom